Agent-Readiness Grade

Agent-Readiness Grade / zendesk.com

B

zendesk.com

10/12 · 83% (scaled from 5 measurable areas)

Graded 2026-09-30 07:15 UTC in 0.3s · JSON · re-grade now

Top fixes

  1. MCP census entry (+2 points): Expose a Streamable HTTP MCP endpoint at /mcp (or a paid x402 route) so agents can call you, not just read you. How to fix

Ordered by points recoverable. Each area: 2/2 pass, 1/2 warn, 0/2 fail.

Crawler access (robots.txt)

2/2 · pass

8 of 8 AI crawlers may read the site, 0 disallowed

  • GET /robots.txt -> HTTP 200, 1.0 KB, 1 user-agent group
  • Allowed: GPTBot (via *) (27 path rules), ClaudeBot (via *) (27 path rules), OAI-SearchBot (via *) (27 path rules), PerplexityBot (via *) (27 path rules), Google-Extended (via *) (27 path rules), Amazonbot (via *) (27 path rules), CCBot (via *) (27 path rules), Bytespider (via *) (27 path rules)
  • Sitemap declared: https://www.zendesk.com/generated_sitemap.xml

Fix: Nothing to fix here.

Machine-readable surfaces

2/2 · pass

2 of 7 surfaces present (/llms.txt, /sitemap.xml)

  • /llms.txt: HTTP 200, 64 KB of text
  • /sitemap.xml: HTTP 200, sitemap index (305 B)
  • /.well-known/x402: HTTP 404
  • /.well-known/agent-card.json: HTTP 404
  • /.well-known/mcp-registry-auth: HTTP 404
  • /openapi.json: HTTP 404
  • /ai.txt: HTTP 404

Fix: Publish one agent surface: /openapi.json, /.well-known/agent-card.json, or /.well-known/x402 if you sell to agents.

Readable without JavaScript

2/2 · pass

Home page is readable

  • GET https://zendesk.com/ -> HTTP 200 after 1 redirect (final: https://www.zendesk.com/), text/html, 853 KB
  • 21,169 characters of visible text with scripts, styles and tags removed; <title>: "AI-Powered Customer Service Platform | Zendesk"
  • 93 external scripts, 7 inline; <noscript> present
  • first words: "Skip to main content AI Summit 2026 Join 30,000+ service leaders online at AI Summit 2026 to learn how to turn AI ambition into real results..."

Fix: Nothing to fix here.

Structured data

2/2 · pass

1 JSON-LD block, Open Graph complete

  • 1 JSON-LD block: @type Corporation, SoftwareApplication, WebSite, WebPage, ImageObject
  • Open Graph: og:title "AI-Powered Customer Service Platform | Zendesk"; og:description present
  • meta description: present

Fix: Nothing to fix here.

MCP census entry (index.agentexchange.work)

0/2 · fail

Not selling to agents: no census entry, no /mcp endpoint

  • census unavailable (refused index.agentexchange.work: hosts on agentexchange.work cannot be graded from inside the same Cloudflare zone; every check would time )
  • GET /mcp -> HTTP 404: no MCP endpoint at the root

Fix: Expose a Streamable HTTP MCP endpoint at /mcp (or a paid x402 route) so agents can call you, not just read you.

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Permanent link; it re-grades the site live when opened:

https://grade.agentexchange.work/grade?url=zendesk.com

Public profile with grade history and an embeddable badge: https://grade.agentexchange.work/site/zendesk.com (badge: https://grade.agentexchange.work/badge/zendesk.com.svg).

$49 AI Visibility Full Report

This grade is free and automated. The paid next step is the $49 AI Visibility Full Report (which brands a representative AI model, standing in for ChatGPT-class assistants, names when buyers ask about your category, with a prioritized fix list) from aivisibility.agentexchange.work, run for zendesk.com. It includes:

Get the Full Report — $49 Stripe checkout asks for your brand name and category; the report is ready about 60 seconds after payment. Legal notices and the MCP census entry are not in this report (free: Compliance Desk check, census claim).

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